Returns & Exchanges
At Handcrafted, we take pride in our artisanal quality and want you to be completely satisfied with your sustainable fashion choices. If your order isn't quite right, we offer a 30-day return window for all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your handcrafted items in their original box, ensuring all tags are attached and the garment is in its original condition.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our workshop inspects your return, we will process your refund to your original payment method within 5-7 business days.